Introduction

At Tenet Engineering Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We collect several types of information from and about users of our website, including:

1. Personal Identification Information: Name, email address, phone number, company name, job title, and other contact details you provide when filling out forms on our website.
2. Project Information: Details about your engineering projects, requirements, and specifications that you share with us when requesting quotes or services.
3. Technical Information: IP address, browser type, operating system, referring URLs, device information, and browsing behavior on our site.
4. Communication Data: Records of your correspondence with us, including emails, chat messages, and contact form submissions.

How We Use Your Information

We use the information we collect for various business purposes, including:

To provide and maintain our engineering services, process your inquiries and service requests, communicate with you about projects and updates, improve our website and services, send marketing communications (where you have consented), comply with legal obligations, and protect our rights and property.

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds: your consent, the performance of a contract with you, compliance with legal obligations, protection of vital interests, or our legitimate business interests in providing engineering services and maintaining business operations.

Data Sharing and Disclosure

We may share your information with trusted third parties in the following circumstances:

1. Service Providers: With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
2. Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
3. Legal Requirements: When required by law or to respond to valid legal process, or to protect our rights, property, and safety.
4. Professional Advisors: With our lawyers, accountants, and other professional advisors where necessary.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

1. Access: The right to request copies of your personal data.
2. Rectification: The right to request correction of inaccurate or incomplete information.
3. Erasure: The right to request deletion of your personal data.
4. Restriction: The right to request that we restrict the processing of your personal data.
5. Objection: The right to object to our processing of your personal data.
6. Data Portability: The right to request transfer of your data to another organization.
7. Withdraw Consent: The right to withdraw your consent at any time where we rely on consent to process your personal data.

To exercise any of these rights, please contact us using the details provided below.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Tenet Engineering Limited
Email: info@tenetengineering.co.ke
Phone: +254 727 757 478
Address: P.O. Box 11002-00400, Nairobi, Kenya
Offices: Eldoret, Mombasa and Nairobi

Last Updated: November 2024